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2586 Hilliard-Rome Rd. Columbus, OH 43026 Columbus, OH 43026

(614) 600-3111

Privacy Policy

Generally, privacy policies are written by lawyers for lawyers. We hope you find these highlights to instead be a clear and transparent summary of our Privacy Policy, but please keep in mind that the full legalese of our Privacy Policy is below:

Personally identifiable information.

We use the term “personally identifiable information” in these highlights to mean information that identifies, or that can reasonably be linked to, an actual natural person (that’s a real, named human being). We use the stand-alone term “information” to include all types of information, including personally identifiable information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Collection.

We may collect information relevant to you in three ways. First, we may collect information
directly from you. This could be as part of your interactions with Friendly Computers personnel, such as at our retail stores or during in-home visits, or when you provide information via our digital properties such as websites or mobile apps.

Second, we will collect such information by observing behavior — either in the “real world” or through our digital properties like websites and Syncro.

Finally, we may obtain such information from independent third parties, independent of you.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use

We will use your information to meet your expectations and give you a great experience with Friendly Computers. For example, that could be to fulfill a purchase, provide a service, make our digital properties run better, or maintain our Friendly 365 program.

You’ve probably seen in the news that the world (especially the internet) has too many
fraudsters, hackers and criminals. We use information we collect to protect our customers,
Friendly Computers, and others from such bad actors.

And remember when we said above that our purpose is to enrich lives through technology? In order to do that, we’ll want to tell you about technology and other products and services that we think you’ll find useful. That means we’ll use information to try figure out what will be useful (or just fun and interesting) to you and others or develop new or different products and services. And if we think we’ve found something you might like, we’ll use information to send or place marketing messages to you, on our own behalf or on behalf of others, and monitor your response to that message.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Sharing

If you post something on a public forum on one of our digital properties, it should come as no  surprise to you that it may be viewed by the general public.

We may share your personally identifiable information with suppliers or business partners to fulfill your requests or fulfil on our behalf a contract that we have with you.

Sometimes we share information with suppliers and business partners for internal Friendly Computers uses. The easiest examples of what we mean by this relate to information technology — they may be processing personally identifiable information, but we make sure we have contracts in place requiring that they only use the information in support of Friendly Computers.

We also may share personally identifiable information in an attempt to enforce our legal rights, in response to a request from law-enforcement authorities, and when we are required to do so by applicable law. Also, please note that if we think that sharing personally identifiable information is going to protect Friendly Computers or others from harm, that’s what we are going to do.

Finally, Friendly Computers comprises multiple corporations in the Athlon IT family. These
family members may share personally identifiable information with each other.